Infiniti Genius / Product Specialist

US-NJ-Maple Shade
ID
2017-17338
Category
Sales

Job Details

Holman Automotive Group was founded on the belief that if you take care of the employees, the employees take care of the customers, and that takes care of the bottom line. We strive to create a positive work environment where employees are excited to come to work every day. Our goal is to turn a job into a career with Holman, which is why we promote from within whenever possible.

 

Holman Infiniti, has an exciting opportunity for a Product Specialist / Customer Experience Specialist to join the team. This is a multi-faceted position, focusing on front line guest contact for the dealership, training customers on product purchases, tending to guest areas and amenities for the dealership. The Customer Experience Specialist is responsible for shaping the customer experience at the dealership and tasked with providingexclusive, satisfaction-oriented support for Infiniti customers by actively anticipating needs and delivering high-quality “money can’t buy” interactions. It will entail greeting guests as they enter the service drive, answering basic inquiries, and connecting the guest with the appropriate party in accordance with dealership policies. The employee is responsible for assisting service management with information, forms, reports, and or documentation related to customer relations.

 

Responsibilities include:

  • Greeting guests of the dealership
  • Maintaining guest areas
  • Training guests on recent purchases such as navigation, bluetooth connectivity, etc.

What we are looking for:

  • An enthusiastic, customer service driven individual
  • A High School diploma or equivalent
  • A clean driving record and valid driver’s license
  • Retail experience preferred, but not required

What we offer:

 

Honest, friendly and professional environment with an outstanding reputation for family values and excellent customer service. We offer competitive pay and incentives. Outstanding benefits for you and your family includes medical, dental, vision, vacation, 401K retirement plan with company matching contribution and vehicle purchase program. In addition we offer growth and development opportunities to help you achieve your career goals.

 

EOE - DFWP

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