• Client Technology Representative

    Job Location US-NJ-Mount Laurel
    ID
    2018-19644
    Category
    IT
    Division
    ARI
  • Job Details

    ARI, part of the Holman Automotive Group and headquartered in Mt. Laurel, N.J., is a billion-dollar global vehicle fleet leasing and management company that prides itself on providing exceptional service. A recognized leader in the industry and the largest fleet management company in North America.  Ranked #27 on FORTUNE magazine’s 100 “Best Places to Work” and #17 on Computerworld’s Best Places to Work in IT. ARI has more than 65 years of experience offering its employees a place where their careers and personal development can thrive.

     

    ARI has an outstanding opportunity for a Client Technology Representative. 

     

    Primary Tasks and Duties:  Work with Sales, Client Relations, and Information Technology organizations to promote the use of ARI’s client facing technology solutions.

     

     

     

    Sales Activities

    • Perform system demos for clients and prospects as requested via sales and client relations organization.
    • Educate and present ARI’s IT client-facing technology roadmap, and tell the ARI “technology story”.
    • Consult with clients and prospects on technology needs and potential solutions that may involve small scale customization and data integration solutions.
    • Travel with Sales team to potential prospects and clients to promote ARI’s technology. 

     

    Client Projects/Initiatives

    • Work with sales, client administration and client/prospect representatives to gather and document solution requirements and define scope of work for technology solutions and data integration.
    • Manage small scale technology projects on behalf of the client. 
    • Provide ongoing communication with clients and Client Administration while projects are in process.
    •  Manage the IT development process by providing additional information and providing testing support to development team.
    • Maintain client project documentation for communication of progress to CIS team

     

    Gate Keeping/Work Management

    • Maintain and monitor a CIS workflow gate per the defined processes on an as needed basis. 

     

    Training

    • Perform system and feature training for clients.
    • Host weekly insights® training webcasts

     

     

    Conferences

    • Attend small scale corporate functions and industry conferences to present, demonstrate, and promote ARI’s customer-facing technologies.

    Required working Knowledge: 



    • ARI customer facing applications
    • Microsoft Outlook                                          
    • Microsoft Excel
    • Microsoft Word                                                               
    • FleetTrak
    • Microsoft PowerPoint

    Essential Skills:  

    • Presentation Skills
    • Preparing PowerPoint Presentations
    • Business Analysis
    • Project Management

     

     

    Other Occasional Duties:

    • Assist CIS department in any special projects as assigned

     

    Education Required:

    Bachelor’s degree

     

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